Ryan Grimm (Senior Technical Analyst) B.A. in Management Information Systems. Experienced in Medical Information Technology since 2002, working within large integrated health care systems. Responsibilities included analysis of departmental workflow, customization, installation, and support of Electronic Medical Record systems. He is Epic Ambulatory® and SmartTools® certified. Since 2005, Ryan has played a critical role with Dragon Medical® at the enterprise level (administration, installation, hardware and infrastructure evaluation, EMR integration, training and support).
Scott Steen (Client Accounts & Training Manager) B.S. in Business Administration with emphasis in marketing. Fifteen years experience in customer relationship management, specializing in helping companies develop and maintain long-term, consultative partnerships. His extensive depth and breadth of client services experience for companies within the technology industry has established solid business relationships, both internally and externally. Scott has managed operations and communications functions in order to provide best-in-class service, drive innovative programming and exceed business results for new and established clients.